At ArcticWare, we take your privacy seriously. This policy outlines how we handle your information when you visit our website or use our software.
When you purchase or activate a license, we collect a few details to keep things secure: your email address, IP address, and Hardware ID (HWID). We use this information strictly for license verification, fraud prevention, and enforcing the security of our products.
Your IP address helps us monitor for suspicious activity and prevent abuse. Your HWID allows us to tie your license to your specific device—this stops unauthorized sharing and keeps your account protected. Your email is used for important communications, support requests, and managing your license.
All payments go through trusted third-party processors. We never store your full payment card information on our systems.
We don't sell, rent, or share your personal data with anyone for marketing purposes. The only times we might share your information are when required by law, to process your payment, or to prevent fraud and protect our rights.
We keep your data only as long as needed for license validation, fraud prevention, and to meet any legal obligations we have.
Depending on where you live, you may have the right to access, update, or request deletion of the personal information we hold about you.
We take reasonable steps to protect your data, but no system is 100% secure. We're committed to doing our part while being transparent about how we operate.